Services in Dorset for children and young people

A signpostThis part of the website provides referral information for professionals from healthcare, local authorities and the voluntary sector who work with children and young people.

If you are a young person looking for advice on local support and resources available to help you, visit our section on What's In Dorset for Me? If you are a parent or carer looking for advice on local support and resources available to your child, visit our section on Useful Resources for Parents.

Urgent contacts

If you think that a child or young person is at risk of significant harm, please use the contact details below to reach the safeguarding teams. If you believe a child or young person is at immediate and significant risk, please call 999.

Poole:
mash@poole.gov.uk or 01202 735046

Dorset:
MASH@dorsetcc.gov.uk or 01202 228866

Bournemouth:
MASH@bournemouth.gov.uk or 01202 458101/458102

You can also contact MASH out of hours from across Dorset on: 01202 657279

Additional out of hours contacts

If you have urgent information about a child or young person and need a social worker in the evening or on a weekend please use the contact details below. If you believe a child or young person is at immediate and significant risk, please call 999.

Dorset: 01202 22 88 66
5 -10pm Mon to Friday and 9am – 10pm Saturday and Sunday (A manager will be on call after 10pm to answer urgent calls that can’t wait until the morning).

Bournemouth: 01202 657279
Monday – Thursday from 5.15 to 08.30
Weekends: 4.45 Friday – 08.30 Monday
All Bank Holidays and New Years Day

Poole: 01202 738256
Monday – Friday from 5pm to 9am
All Day Saturday and Sundays
All bank holidays including, Christmas Day and New Year’s Day.

Local support for children and young people

The Dorset Core-CAMHS service is part of a wider network of children’s emotional health and wellbeing services. Other services that form part of the network are listed below. For more detailed information about specific referral guidance and service contacts, please see our Referral Guidance.

  • Young People’s Eating Disorder Service (YPEDS)
  • CYP Early Intervention Psychosis Service (EIS) *For young people 14+
  • CAMHS Learning Disability Service
  • CAMHS SWIFTS - Outreach Community Service *Learning disability with behaviours that challenge
  • CAMHS Inpatient Service *Referrals cannot be made directly to this service

Find information about these services on the Dorset HealthCare website.

Additional services offering support:

Early Help Advice Points (EHAP)

If you are working in Bournemouth or Poole with a family/young person and have identified that they may benefit from support over and above what you or any of the services listed here are able to offer, but they don’t meet the threshold for CAMHS, contact the Early Help Advice Point (EHAP). The Early Help Advice Point (EHAP) can offer support, advice and signposting to you. You will need explicit consent from the family and/or young person.

Phone: 01202 262626

Family Partnership Zones

Family Partnership Zones can provide family support workers for families in difficulty, but who don't meet the social care threshold. They can also advise on the availability of other local support for Christchurch families. Professionals can refer, or families can make a request for support directly. Find out more here.

Zone name Email Phone
Chesil chesilfamilypartnershipzone@dorsetcc.gov.uk 01305 225750
West Dorset westfamilypartnershipzone@dorsetcc.gov.uk 01308 421714
Dorchester dorchesterfamilypartnershipzone@dorsetcc.gov.uk 01305 221348
Purbeck purbeckfamilypartnershipzone@dorsetcc.gov.uk 01305 225729
Christchurch christchurchfamilypartnershipzone@dorsetcc.gov.uk 01202 225724
East Dorset eastfamilypartnershipzone@dorsetcc.gov.uk 01202 225710
North Dorset northfamilypartnershipzone@dorsetcc.gov.uk 01305 224310

Home Start

Voluntary organisation offering support, friendship and practical help to families at home with at least one child under 5. Referrals are usually made through a health visitor or children's centre.
Tel: 01202 574877
www.homestartsoutheastdorset.org.uk